Axis 360 Planned Maintenance 5/19 & 5/20

As you may have heard recently, we will soon be completing our move of Axis 360 services to a 100% cloud-based environment. Moving Axis 360 to cloud hosting and bi-coastal data centers will provide great benefits in scalability as Axis 360 continues to grow, with dynamic support for peak utilization periods, 24/7 performance monitoring, support for global access and new cloud service tools and search capabilities.

Unfortunately, this will require Axis 360 to be taken offline during the time of the move. We will begin our move to the cloud at 10 P.M. EDT on Saturday, May 19th, and we expect to be back up by noon EDT on Sunday, May 20th. We selected this time period for the work as it is historically the time period of lowest demand for digital
checkouts. During this time, your staff and patrons will not have access to the following Axis 360 services:
  • Your library's Axis 360 website
  • The Axis 360 mobile app
  • Read and Listen Now
Patrons will continue to have access to content that was downloaded to their device before the downtime begins; however, they will not be able to search, checkout, return or renew titles. Items that have been downloaded will be accessible via the My Stuff page in the mobile app. Patrons accessing your library's Axis 360 website will be redirected to an informational maintenance page.

In order to inform your patrons about this upcoming outage, we will be sending out an email to all patrons who have provided Axis 360 with their email address. In addition, you may want to notify patrons via your own website, in-library signage or social media posts to help spread the word. To help with that, we have created graphics below that you may wish to post on your website or social media channels.

Everyone loves to feel like part of a group.… https://t.co/Ck6mbC5Q4U https://t.co/QB9GUTht8j


from Twitter https://twitter.com/LansingPubLib

Everyone loves to feel like part of a group.… https://t.co/Ck6mbC5Q4U


from Twitter https://twitter.com/LansingPubLib

The Lansing Public Library would like to wish all of our patrons who are mothers a very restful and happy Mother's Day. https://t.co/QB9GUTht8j


from Twitter https://twitter.com/LansingPubLib

There is still time to participate in Lansing Library's Travel Illinois Selfie Scavenger Hunt to celebrate Illinois' Bicentennial. Ask at the InfoDesk for your suggested itinerary book and a surprise! https://t.co/QB9GUTht8j


from Twitter https://twitter.com/LansingPubLib

Overdrive issues 5/2/18 Resolved


The previously reported issues with downloading titles from your OverDrive site has been resolved.
We apologize for the disruption.